Recent Posts

Does your Rochester Home have a Mold Problem?

9/12/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 585-641-0040

A Moment to Remember

9/11/2018 (Permalink)

In honor and memory of those who died on September 11, 2001, as well as the survivors and First Responders, National Day of Service and Rememberance was established in 2009 as a day of reflection. Led by the Corporation for National and Communtiy Service, this is a day to come together as Americans did following the events of 9/11 to help neighbors in need, and to honor veterans and First Responders in your community.

On this day and everyday, SERVPRO® of South East Monroe County salutes those heroes who arrive in the greatest times of need and stand strong in the face of disaster. These heroes are the First Responders who keep our communities safe in trying times.

Give back and make a difference in your community this year. To find a volunteer opportunity near you, or to register your National Day of Service and Rememberance event, visit nationalservice.gov/911day.

National Preparedness Month

9/11/2018 (Permalink)

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business and family.

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO® Emergency READY Profile® can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes your SERVPRO® of South East Monroe County as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call your local SERVPRO® Franchise Professional to establish your Emergency READY Profile®.

Facts about Flooding in the Rochester Area

9/11/2018 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering from flood damage.

Just because you haven't experienced  a  flood  in  the past,  doesn’t  mean  you  won't  in  the future.  In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3 billion in annual losses in the United States. Commercial flood claims average more than $75,000.

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing scream where water is above your ankles, stop, rum around and go another Six inches of swiftly moving water can  sweep you  off of your feet.
  • If you approach  a flooded  road while driving, turn around and go another way. If you are caught on a flooded road  and waters are rising rapidly around  you,  get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about run ning water or contaminated water. Keep your pets out of the water too.

If a flood does strike your home or business, contact SERVPRO® of South East Monroe County. Even minor floods have the potential to cause major damage to a  structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any sized disaster. The sooner work begins, the sooner order can be restored.

When fire and water take control of your life, SERVPRO® of South East Monroe County will help you take it back.

What you can do to Help Prevent Damage During a Hurricane

9/11/2018 (Permalink)

Storm Damage What you can do to Help Prevent Damage During a Hurricane The Atlantic Hurricane season runs from June 1st to November 30th. Make sure you are prepared should one be near you!

June is the start of Hurricane Season. Hurricane's are defined as an intense tropical weather system of strong thunderstorms with a well-defined surface circulation and maximum sustained winds of 74 MPH or higher. You can see a storm coming by the change in color of the sky (often greenish), large hail, low-flying clouds and a roar like a freight train.

Below are some helpful hints to follow whether you own a home, RV, boat, car or all of them! 

  • It is best to have a plan in place regarding where you are going to go when a hurricane hits. While they may be intriguing to watch, the best place is NOT outside. Your basement or under a set of stairs are great places to wait out the storm. If this is not available, the bottom floor of any building will work.
  • Keep your car indoors if possible. Tape up the windows and door with tarps and keep away from any objects that could damage the car if they were to fall on top of it.
  • During an emergency, gas stations will often be closed, so always make sure you have at least half a tank of gas to get away instantly
  • Have enough supplies on hand to wait out 72 hours, just in case help cannot arrive right away. These supplies can also be stored in the trunk (items like a first aid kit, bottled water, non-perishable foods, and medication can stay there at all times.)
  • Make sure your car is in proper shape. Have a full tank of gas, wiper blades and tires are ready to go.
  • Make sure your cell phone is charged and keep your charger with you.
  • Avoid driving in deep waters
  • For your boat, remove non-secure items, electronics, excess gear, valuable, and important documents.
  • Make sure all openings are clear of debris
  • Double all lines that are securing your boat to its securing space
  • With your RV, do not drive it during the storm as it is more vulnerable to higher/stronger winds
  • Make sure you have a full tank of gas, but empty holding tanks, turn off propane cylinders and cover the regulator.
  • Make sure all documents are in a waterproof bag and with you at all times

Life can be unpredictable, but having plans in place help you with whatever may come. For more information, please check out these hurricane tips. As always, once the storm passes, contact your SERVPRO of South East Monroe County at 585-641-0040 to help make it “Like it never even happened.”

Summer Storms Heading Your Way?

9/11/2018 (Permalink)

Summer storms can be beautiful to watch but also very dangerous to your home and office. In order to stay safe, please follow these and other safety tips for your home.

Before the Storm

  • Have an emergency supply kit on hand
  • Develop a communication plan with all members of your family
  • Unplug electrical equipment
  • Secure outdoor objects that could cause damage if they are thrown
  • Stay inside a building or hard top vehicle
  • Secure windows and doors

During the Storm

  • Use a battery operated radio for updates and alerts
  • Avoid contact with corded phones
  • Avoid contact with electrical equipment
  • Avoid contact with water
  • Stay away from windows and doors

After the Storm               

  • Do not touch any downed wires
  • Do not drive through a flooded roadway
  • Stay away from storm damaged areas

Keep you and your family safe through a storm. When in doubt, stay away from anything that may look suspicious.

When disaster does strike, call SERVPRO of South East Monroe County to help make it "Like it never even happened." (585) 641-0040

When Mold Invades

9/11/2018 (Permalink)

Mold Remediation When Mold Invades Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same.

In as little as 48 hours, mold can quickly become a problem in your home or business when there's a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO of South East Monroe County has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process:

The mold clean up and restoration process begins when you call SERVPRO of South East Monroe County at 585-641-0040. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Removing Mold and the Final Remediation Process

9/11/2018 (Permalink)

Mold Remediation Removing Mold and the Final Remediation Process Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

The next steps for the Mold Remediation Process provided by your SERVPRO of Lawrence franchise:

Removing Mold and Mold-Infested Materials The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents and Belongings SERVPRO® Franchise Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings.  They are also trained to remove odors and deodorization using fogging   equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of South East Monroe County understands mold and  mold growth and  have the  training  and  equipment to  remediate mold in your home or business. (585) 641-0040

Flood Damage and SERVPRO

9/10/2018 (Permalink)

Say the words flood damage and people rightly think of foot deep water in their basement or entire neighborhoods underwater. This time of year, it can be a common, even multiple occurrences in some parts of New York.

SERVPRO is an expert in reducing the obvious flood damage to Rochester homes. What surprises our clients are just how many ways a flood can destroy a home even after the water has been removed. Here are the most common ways your home can be dry as a bone and still be unlivable.
Odor - This may seem like a minor thing, but some folks can be allergic to just the smell. If you don't get rid of it, you won't be able to live in your home, and you certainly won't be able to sell it. The smell is also indicative of a worse problem.

Mold and Mildew - If not found and immediately treated and removed, mold and mildew will cause respiratory problems that will drive you out of the house. It is particularly dangerous to people with asthma. If the mold and mildew get into sheetrock and cannot be destroyed by industrial cleaners, then walls will have to be replaced.

Electrical System - If flooding reached high enough to reach electrical outlets, then those have to be inspected by our SERVPRO professionals and possibly be replaced before the power can be turned back on. If they have been compromised, then there is the possibility of a fire hazard when the lights are turned back on.
Plumbing and Sewage - Flooding can overwhelm and damage a home's plumbing system. If it stays under water too long, there is also the possibility that raw sewage can flow backward into your home through the toilets. Septic tanks can also be compromised in the same manner. The cleaning process now becomes much more extensive.

Bacterial Contamination - If sewage gets into your home, this also brings the threat of bacteria which can cause more respiratory problems and other health concerns such as having your kidneys and intestinal (digestive) systems compromised as well.

Locally Owned Company with National Resources

Flood water in a home is a dangerous threat and needs to be removed quickly. SERVPRO of South-East Monroe County understands that this is only the first step. Other hazards have to be addressed before you are safe again in your own home. To begin the process or if you want to schedule an inspection to help prevent problems in the future, call us today at 585-641-0040

Mold Damage at your Rochester NY Property

9/10/2018 (Permalink)

Mold spores are microscopic and can be located everywhere. There are thousands in every home and are dormant, causing no problems, for the most part. It takes an open source of water or high levels of moisture in the air to cause these spores to expand and grow. If untreated or removed, mold can quickly destroy building material and other property, costing hundreds (even thousands) of dollars in damage.

If you are concerned there may be mold damage in your North Dallas home, call a professional mold damage restoration company for assistance. SERVPRO has extensive training in handling mold and cleaning up property that has been infested by it.

We start by finding the source of the mold and determining just how far it may have already grown. Our technicians use air testers to determine the exact levels which help us plan how to neutralize and remove it. Once we find it, the next step is to isolate the affected room or area. Our response team seals off all entrances and exits using plastic sheeting and duct tape to prevent further contamination of your home. The vents and ducts of your heating and air system will be sealed off as well.

Next, technicians begin to clean the area using anti-fungal and anti-microbial sprays to destroy active spores. Every surface will be sprayed and then wiped down; if the growth is exceptionally thick in some places, we use special scrubbing tools to remove it without damaging the surface underneath. Areas difficult to reach may be cleaned by using anti-fungal foggers that get into every surface and crack mold may hide. These foggers are also used in case your heating and air system has been compromised by the mold. After the ducts have been exposed to the anti-fungal agents, technicians will use specially designed exhaust fans to blow the spores out of your home. When this is finished, we wipe down all of the vents and replace the air filters.

To prevent new mold growth, our technicians also test the air to see if the air moisture levels need to be reduced. If they do, dehumidifiers will be set up at key points to draw water from the air. Once the levels test out to under 12 percent, your home is considered to be safe against new growth. If you are worried about mold in your house, call us at (585) 641-0040 today to schedule an inspection. SERVPRO of South-East Monroe County is here to help restore your home and put your life back together.